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Matcha Jeans Shirt

What is Matcha Jeans?

We are a women's denim brand created in Barcelona in 2021 by Lali and Laura. We design jeans that adapt to your body and your pace of life: quality stretch fabrics and patterns designed to keep you comfortable all day, without sacrificing the look of classic denim. We manufacture all our products in workshops in Spain following sustainable processes.

Where are they made?

We make and wash all our jeans in Spain, working with local workshops and producing in small batches.

Sizes and fit

What size do I choose?

Our jeans fit differently from other brands because we design the patterns differently, so forget your usual size. Measure your waist just above the belly button and compare the measurement with the size guide for that specific product, which you'll find on its product page. For tops and jackets, the key measurement is the circumference of your chest at its widest point.

What sizes do you have?

Each product is available in 11 sizes, from smallest to largest: XXS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, and 3X, up to approximately 115 cm at the waist. To find your size for each product, measure your waist just above the navel and compare the measurement with that product's Size Guide, which you'll find on its product page. Since our sizing differs from other brands, we recommend forgetting your usual size.

Which model do you recommend?

Take our fit quiz: in just a few questions, we'll recommend the styles that suit you best. If you're still unsure afterwards, write to us at hello@matchajeans.com and we'll help you choose.

Why is the hip measurement not included in the Size Guides?

Our fabrics are stretchy and accommodate different hip widths, so the only important measurement for choosing a size is your waist. The same applies to the back and arms on tops: what matters is your chest circumference.

I'm between two sizes, which one should I choose?

Both will fit you well. If you like feeling them more fitted, choose the small one; if you prioritize comfort, the large one.

I have another one of your models, can I order the same size?

We recommend not doing so without checking the guide. Each product fits a little differently and, between production runs, the sizing of the same model can vary slightly. We create each guide by trying on every production run in different sizes, so it is the most reliable reference. It is also not useful to compare the measurements of garments laid flat, because the stretch of each fabric is different.

How does each model fit?

We state it in the first sentence of each product's Size Guide: there we tell you whether, compared to other models from our brand, it fits true to size, runs a bit small, runs small, runs a bit large, or runs large.

Do they give themselves?

No. Our fabrics have a high recovery rate: they adapt to your body and return to their original shape. If they feel tight when you try them on, go up a size.

Do you have jeans with an elastic waistband?

No. We work with stretch fabrics and patterns designed with stretch in mind to maintain the look of original denim, and so we achieve a very similar comfort effect to that of stretch denim.

I’m tall. Which styles do you recommend?

If you are taller than 175 cm, check out our TALL collection and the FULL LENGTH styles, which have a longer leg.

Do you have Petite sizes?

We don't have a petite line per se because we already offer shorter styles, such as the Skinny, Mom, Barrel, and Culotte, as well as other styles with an adjustable rise, such as the Wideleg High Rise and Wideleg Mid Rise, which you can hem at home to fit your measurements. We recommend avoiding TALL and FULL LENGTH styles.

Orders & Shipping

When will my order be shipped?

We usually prepare orders by the next business day at the latest. During launches or campaigns, there may be a slight delay due to the increased volume of orders. If your order includes a pre-order item, the estimated shipping date is shown on the product page.

How long does it take to arrive?

With standard shipping, once the order leaves the warehouse:

  • Mainland Spain: 48–72 business hours
  • European Union and USA: approximately 5 business days
  • Rest of the world: depending on the destination

We also offer express shipping, with shorter delivery times: for example, it arrives in mainland Spain within 24–48 hours.

How much is shipping?

Standard shipping to mainland Spain is FREE. International shipping is free for orders over €200 in the European Union, $200 USD in the United States, and $300 USD worldwide. You can check the rest of the rates in our shipping policy.

Do you ship to my country?

Yes, we ship worldwide! In the United States, we have a smaller selection of products. For shipments outside the EU, customs duties may be charged to the buyer; for example, in the United Kingdom, for orders over £130.

How can I track my order?

When your order leaves the warehouse, we'll send you an email with the tracking link. If you don't receive it, please check your spam folder or email us at hello@matchajeans.com with your order number.

My order shows as delivered, but I have not received it.

Check your mailbox and ask your neighbors or the building manager: it almost always turns up. Sometimes the courier marks it as delivered a little before actually delivering it, so wait a couple of days. If it still hasn't arrived, write to us at hello@matchajeans.com and we'll check with the carrier.

Can I modify or cancel my order?

Our warehouse processes orders very quickly, so it is not always possible. Write to us as soon as possible at hello@matchajeans.com with your order number and we will do our best. If it has already been shipped, you can manage the delivery address directly with the courier from the tracking link.

I wasn't home or I didn't pick up the package at the pickup point

The carrier usually makes several delivery attempts. Any changes to the delivery can be made through the tracking link, provided the shipping company allows it. If the package cannot be delivered after several attempts, it will be returned to our warehouse. Write to us at hello@matchajeans.com and we will see how we can get it to you. Please note that it is the buyer's responsibility to be available for delivery.

Payments and discounts

What payment methods do you accept?

You can pay by card, PayPal, and Bizum, and also defer payment with Klarna or AlmaPay. The available methods may vary depending on the destination country; you will find all the options at checkout, under “View alternative payment methods.” We do not offer cash on delivery.

My discount code doesn't work

Discount codes cannot be used on products that are already discounted, unless stated otherwise in our communications. You can use them on any full-price item. If it still doesn't work, write to us at hello@matchajeans.com and we'll look into it.

Can I ask for an invoice?

Yes. Write to us at hello@matchajeans.com with your order number and your billing information and we will send it to you.

Exchanges and returns for online orders

How long do I have to make an exchange or a return?

You have 20 days from the date you receive your order to request a return. The items must be unworn, with the tags attached, and in perfect condition. See all the terms and conditions in our exchanges and returns policy.

How do I make an exchange or return an online order in the United States?

Returns from the United States are made through this portal. We do not offer direct exchanges, but you can request a return for store credit at no cost and use it to purchase the size or style you want. Returns with a refund to the original payment method cost $7.50 for the first item and $2 for each additional item.

How do I make an exchange or return? (excluding the United States)

From our exchanges and returns portal: enter your order number and email, select the items and whether you want to exchange or return them. We will send you an email with the label and instructions. Once the request is made, you have 5 calendar days to take the package to the drop-off point.

Can I exchange it for another size or model?

Yes! You can exchange it for a different size or model (in the United States by requesting a return for store credit). If your original order had a discount, it will still apply to the exchange: it is applied in the final step of the process, so you have to go all the way through to see it.

How much does it cost?

In mainland Spain, the first exchange is free, and from the second one, it costs €3.90. The return costs €5.90 plus €1.90 for each additional item, and is automatically deducted from the refund. Check the rates for other countries in our exchanges and returns policy.

How do I prepare the package?

Place the garments inside, well protected, unused and with the tag intact. There is no need to use the same bag in which you received the order: any bag that protects them well will do.

Can I exchange or return multiple orders in a single transaction?

No. Each order is processed separately and has its own label. Only include the items from that specific order in each package: if they are mixed, the warehouse will not be able to identify them, and the return could be rejected.

When will I receive the refund?

Our warehouse reviews each return one by one, and it can take up to 15–20 days, although it is usually faster. Once approved, you will receive an email, and your bank may take an additional 3 to 5 business days to reflect it. When processing the return, you can choose the refund via gift card or your original payment method; once the request is made, it cannot be changed.

Can I exchange or return an online order in a physical store?

Online order returns are always made online. If you prefer to make an exchange in store, our team will be happy to assist you as soon as it is available. Before going, check that the item you are looking for is in stock in the "In-store availability" section of each product.

I bought it in a physical store. Can I return it online?

No. In-store purchases can be exchanged or returned at the same store within 20 days. In this case, the return is free of charge. Purchases made at multi-brand stores are handled directly by that store.

My garment has a defect, what should I do?

We are very sorry. Write to us at hello@matchajeans.com with your order number and photos of the garment, and we will propose the best solution.

Physical stores

Where are your stores?

Our official brick-and-mortar stores are located at:

You can find the updated hours on Google Maps. We look forward to seeing you!

How do I know if a product is available in store?

On each product page, below the add to cart button, you will find the “In-store availability” section. There you will see the stock of each store at that exact moment.

Composition and care

What is their composition?

You will find the exact composition of each product on its product page, in the "Composition and Care" section. Our jeans contain elastane, which gives them the stretch that adapts to your body.

How do I take care of them?

Follow the instructions in the “Composition and Care” section or via the QR code on the card included with your order. In general, washing them inside out and in cold water helps them last longer.

Dark jeans: wash them with dark clothes or separately. It is normal for them to release a little colour during the first few washes: this is the bleeding typical of indigo-dyed denim, it happens with all brands and gradually fades with washing.

Promotions, new arrivals and restock

Do you have any discounts?

Subscribe to our newsletter and receive a welcome discount on your first purchase. You'll also be the first to hear about new arrivals and promotions.

One model is sold out. Will it be back in stock?

We produce in small quantities and many styles sell out quickly. Click the “Notify Me” button on the product page and we’ll contact you as soon as it’s back in stock. If there’s a style available that you love, we recommend not waiting.

Are you going to release new models?

We’re always working on new things! We announce them on Instagram and in the newsletter. If you have any ideas, we’d love to hear them.

Contact

How can I contact you?

Write to us at hello@matchajeans.com and we will respond as soon as possible.

I am a content creator or a brand and I want to collaborate

If you are a content creator, send us a message on Instagram at @matcha.jeans. If you are a brand or an agency, write to us at lali@matchajeans.com.

I have a store and I would like to sell Matcha Jeans

We love it! Write to us at laura@matchajeans.com and we'll tell you how we work.