FAQ's
What is Matcha Jeans?
Matcha Jeans is a new jeans brand specifically designed to adapt to your body and lifestyle, ensuring quality and comfort.
Crafted with the finest elastic denim material and tailored exclusively for active lifestyles. Our jeans seamlessly mold to your body, allowing freedom in every step. Our design not only prioritizes comfort but also ensures you look absolutely amazing.
If you struggle to find the perfect jeans, we're here to help. Welcome ;)
Why should I buy Matcha Jeans?
Long story short, they are the most comfortable jeans you will ever find.
If you still need more reasons:
- They feel amazing thanks to the quality standard we hold
- No tight squeezes or empty spaces, they're very elastic
- There's a model for every occasion
- Designed and produced in Spain
- Created by two women just like you
- Perfect for being on the go
How are the models different?
- Skinny - THE ORIGINAL: A more comfortable rendition of the classic skinny jeans, perfect for everyday wear. We warn you, they're so comfy you'll never want to take them off!
- Flare - THE CUTE: Perfect for special occasions when you feel like showing off your style! Cute, sophisticated, and fashionable without losing any comfort.
- Wideleg - THE AIRY: Let's hear it for the pants that took over the fashion world! These pants are so comfortable, you'll forget you're even wearing jeans. These jeans will pull any outfit together to make you look cute and trendy!
If you're still unsure which model to choose, please use our comparison table here.
What size am I?
Each model has specific measurements, so we recommend using our "Size Chart" which you can find for each model on its product page. This way, we can ensure the perfect match between your body and the jeans.
How long does it take for the order to be ready for shipment?
Orders for products in stock, which are available for immediate shipment, are diligently processed and promptly handed over to the carrier within a maximum of two working days from the time the order is placed.
For products that are available for pre-sale, information will be provided on the product page. If you require further details or have any additional inquiries, please do not hesitate to contact us. We are more than happy to assist you with any information you may need. hello@matchajeans.com.
What shipping method does Matcha Jeans use and how much does shipping cost?
At Matcha Jeans, we work with reputable shipping partners such as Correos, Correos Express, and DHL to ensure efficient delivery of our products. We are pleased to offer free standard shipping within the Spain peninsula. For international shipments, we provide free shipping on orders over €200 for the U.S. and over €300 for other destinations. To determine the shipping cost for other services or destinations, please refer to our pricing page, where you can find the relevant information.
How many days does it take for the order to arrive once shipped?
We work to deliver your order as soon as possible and with guaranteed deliveries of (48-72) working hours in the peninsula since the order leaves our warehouse. If you want your package to arrive sooner, you can select fast delivery (24-48 hrs). For all other destinations, delivery times may increase. For international shipments, transit times may increase.
We work to ensure swift delivery. Once your order is dispatched from our warehouse, we guarantee delivery within 48-72 working hours within the Spain peninsula. If you prefer a quicker delivery option, you can select our fast delivery service, which ensures arrival within 24-48 hours. Please note that delivery times may vary for destinations outside the Spain peninsula, and international shipments may experience longer transit times due to logistical factors. Rest assured, we strive to minimize any delays and provide you with the most efficient delivery service possible.
What is the return policy?
You have 30 days from receipt of the order to return the product.
You can request the return by sending an e-mail to hello@matchajeans.com.
We remind you that your item must be unused, in the same condition in which you received it with the original packaging.