FAQ's

What is Matcha Jeans?

Matcha Jeans is a new brand of jeans specifically designed to adapt to your body and lifestyle, and not vice versa.

Thanks to our super high quality elastic denim material, we've been able to create super comfortable jeans tailored to an active lifestyle that look and feel amazing.

If you struggle finding perfect jeans, we're here to help. Welcome ;) 

Why should I buy Matcha Jeans? 

Long story short, because they are the most comfortable jeans you will ever find.

If you still need more reasons:
- They feel amazing (such high quality)
- No tight squeezes or empty spaces (super elastic)
- There's a model for every occasion
- Designed and produced in Spain
- Created by two women just like you
- Perfect if you're always on the go

How are the models different?

Basically:

  • Skinny - THE ORIGINAL: A more comfortable version of the classic skinny jeans for everyday wear. We warn you: they're so comfy you'll never want to take them off.
  • Flare - THE CUTE: Perfect for more special occasions when you want to look more stylish and sophisticated without losing any comfort.
  • Wideleg - THE AIRY: Thanks to the Wideleg, it'll feel like you're wearing nothing. These are the pants of the moment that will pull together your trendy look.

If you're still unsure which model to choose, please use our comparison table here.

What size am I? 

Each model has specific measurements, so we recommend using our "Size Chart" that you can find for each model on its product page. This way we can ensure you'll find the perfect "match" between your body and the jeans! ;)

How many days does it take before my order is shipped? 

Orders will be prepared and shipped no more than two business days after the order is placed.

What shipping method does Matcha Jeans use and how long does it take?  

Matcha Jeans works with Correos, Correos Express, and Zeleris. Standard shipping (48-72 hr) in the Spanish Peninsula is free. Use our shipping policy here for the price of other services and destinations.

How many days does it take to deliver my order? 

We work to deliver your order ASAP with a delivery guarantee of 48-72 hours in the Spanish Peninsula after the order is shipped. If you want your items sooner, we also offer premium delivery of 24-48 hours. For other destinations, delivery times may vary.

What is the return policy? 

You can return your order within 30 days of its delivery date.

The shipping cost of returns in the Spanish Peninsula is free. For all other destinations, the shipping cost will be indicated when requesting the return, and it will be deducted from the total amount when receiving the refund.

You can request a refund at the following link.

We remind you that the returned items must be unworn in perfect condition with the original packaging.